Answers to common questions
Delivery time is 7-12 business days for UK, US, and international orders.
Shipping costs are calculated at checkout based on your location and the weight of your order.
Yes, once your order has been shipped, you will receive a tracking number via email.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
We offer a 30-day return policy for all unused and undamaged items.
To initiate a return, please contact our customer service team at hello@biomeeco.com or call +44 7462 120 727.
Refunds are processed within 7-10 business days of receiving your returned item.
Yes, we are committed to sustainability and use recycled materials whenever possible.
We recommend storing your handbag in its dust bag when not in use and avoiding exposure to direct sunlight and moisture.
Yes, we offer gift wrapping for an additional fee. You can select this option at checkout.
If you have any other questions, please don't hesitate to contact us: