Privacy Policy

Last updated: April 22, 2026

Introduction

ÉLARA ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [elara.co.uk] (the "Site") or use our services.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

Information We Collect

Personal Information

We may collect personal information that you provide to us, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • Account information

Non-Personal Information

We may also collect non-personal information about you, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website

How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill your orders
  • To provide customer support
  • To send promotional emails and marketing communications
  • To improve our Site and services
  • To personalize your experience
  • To comply with legal obligations

How We Share Your Information

We may share your information with:

  • Service providers who assist us in operating our business
  • Payment processors
  • Shipping carriers
  • Legal authorities when required by law

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct your personal information
  • Delete your personal information
  • Opt out of marketing communications

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@biomeeco.com
Address: London, United Kingdom